Terms And Conditions

Effective Date: 20.10.2024

Welcome to Griffys, an online marketplace for discovering and collecting art from artists, galleries, and auction houses worldwide. By accessing or using the Griffys website (www.griffys.com) and any of our services, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please review these Terms carefully.

1. Acceptance of Terms

By accessing or using any part of the Griffys platform, you agree to be bound by these Terms and any policies referenced within them. You may not use our services if you do not agree to these Terms.

2. Modifications to Terms

Griffys reserves the right to update, amend, or modify these Terms at any time without prior notice. It is your responsibility to review these Terms regularly. Continued use of our services after any changes to the Terms constitutes acceptance of those changes.

3. Eligibility

To use our services, you must be at least 18 years old and have the legal capacity to enter into contracts. If you are under 18, you may only use Griffys with the supervision of a parent or legal guardian.

4. User Accounts

- To access certain features of the platform, including purchasing artwork, you must create an account.
- You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. Griffys is not liable for any loss or damage resulting from your failure to protect your account credentials.
- You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

5. Listing and Purchasing Artwork

- Griffys acts as an intermediary between buyers and sellers (artists, galleries, auction houses). We do not own, inspect, or sell the artworks listed on the platform.
- The artwork prices listed on Griffys may include additional fees such as shipping, handling, or applicable taxes. You agree to pay all such fees when completing a purchase.
- When you place an order on Griffys, you make a binding offer to purchase the artwork. The seller has the right to accept or reject your offer.
- Once the seller accepts your order and payment is confirmed, the transaction will be processed, and the artwork will be shipped to you.

6. Shipping and Delivery

- Shipping costs and delivery times may vary depending on the artwork's size, weight, value, and destination. Estimated shipping fees will be provided during the checkout process.
- Griffys works with third-party shipping companies that specialize in fine art shipping to ensure safe handling and transportation of artworks.
- Risk of loss or damage passes to you upon delivery of the artwork. It is your responsibility to inspect the artwork upon delivery and report any issues within 7 days.

7. Returns and Refunds

- Due to the unique nature of the artwork sold on Griffys, all sales are generally final.
- In the event that the artwork is damaged in transit or does not match the description provided at the time of purchase, you may be eligible for a return or refund.
- To initiate a return or claim for damage, you must contact Griffys within 7 days of receiving the artwork, providing detailed evidence of the issue, including a video recording of the unpacking process. This unpacking video will serve as essential proof for any claims regarding damage or discrepancies.
- If an unpacking video is not provided, Griffys reserves the right to deny the return or refund request, as this will be considered a crucial part of the claim process.
- Griffys will review the claim with the seller, and if approved, we will arrange for the return of the artwork. Upon its safe return, a refund will be processed.

8. Payment and Taxes

- Griffys processes payments through secure third-party payment processors. By using our platform, you agree to abide by the terms of those payment processors.
- You are responsible for paying all applicable sales, use, or value-added taxes for any purchase made through Griffys.

9. Content Ownership and Intellectual Property

- All content on the Griffys platform, including text, graphics, logos, images, and software, is the property of Griffys or its licensors and is protected by intellectual property laws.
- You may not reproduce, distribute, or use any content from Griffys without prior written consent.
- By submitting any content (e.g., reviews, comments, artwork descriptions) to Griffys, you grant us a worldwide, royalty-free, non-exclusive license to use, distribute, and display that content in connection with our services.

10. Third-Party Links

- Griffys may include links to third-party websites for your convenience. We are not responsible for the content or practices of such third-party websites. Access and use of any third-party websites are at your own risk.

11. Disclaimers and Limitations of Liability

- Griffys does not guarantee that the platform will be available at all times or without interruption. We do not warrant that the information provided on the platform is accurate, complete, or reliable.
- Griffys is not liable for any indirect, incidental, or consequential damages resulting from the use of our services or the purchase of artwork.
- The total liability of Griffys for any claim arising out of these Terms or your use of the platform is limited to the amount paid by you for the specific artwork in dispute.

12. Indemnification

You agree to indemnify and hold harmless Griffys and its affiliates, officers, directors, and employees from any claims, damages, liabilities, and expenses arising out of your use of the platform, your breach of these Terms, or your violation of any third-party rights.

13. Termination

Griffys reserves the right to suspend or terminate your account at any time for any reason, including violations of these Terms. Upon termination, your right to use the platform will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the platform will be subject to the exclusive jurisdiction of the courts in Singapore.

15. Entire Agreement

These Terms, along with any policies referenced herein, constitute the entire agreement between you and Griffys concerning your use of the platform. If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at info@griffys.com